Your Questions, Answered

  • Orders can be placed directly through our website. Simply select your preferred model, add it to your cart, and proceed to checkout.

    Once your order is confirmed, you will receive an email confirmation with your order details.

  • Orders are processed quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us as soon as possible at:

    sales@rockoco-studios.com

    We will do our best to assist before the order is dispatched.

  • Once your order has shipped, you will receive a confirmation email with tracking information allowing you to follow your delivery.

  • Yes. Rockoco Studios ships worldwide from Italy.

    Shipping availability may vary depending on the destination.

  • Delivery times may vary depending on customs clearance and local courier conditions.

    Once shipped, below are the estimated delivery times:

    • Europe: 1-3 business days

    • GCC Countries: 1–3 business days

    • United States: 2–4 business days

    • Rest of World: 3–5 business days

  • International orders may be subject to import duties, taxes, or customs fees determined by the destination country.

    These charges are the responsibility of the customer and are not included in the product price or shipping cost.

    These charges are the responsibility of the customer.

    Rockoco Studios has no control over these fees and cannot predict their amount.

  • Items may be returned within 14 days of delivery, provided they are unused and returned in their original packaging with all accessories included.

    To initiate a return, please contact: order@rockoco-studios.com

  • Once the returned item is received and inspected, refunds are typically processed within 5–10 business days to the original payment method.

  • All Rockoco Studios sunglasses are hand-crafted in Italy by skilled artisans using premium materials.

  • Our frames are made using Mazzucchelli and LA/ES acetate, a premium Italian material known for its durability, comfort, and rich colour depth.

  • Yes. All Rockoco Studios sunglasses provide 100% UV400 protection, blocking both UVA and UVB rays.

  • Yes. Most Rockoco Studios frames are designed to be unisex, suitable for a variety of face shapes and personal styles.

  • Yes. Rockoco Studios eyewear is covered by a 12-month limited warranty against manufacturing defects.

    The warranty does not cover accidental damage, scratched lenses, or normal wear and tear.

  • To preserve the quality of your eyewear:

    • Store your sunglasses in their protective case

    • Clean lenses with the microfiber cloth provided

    • Avoid exposure to extreme heat

    • Avoid harsh chemicals or abrasive materials

    Proper care will help maintain the finish, shape, and optical clarity of your sunglasses.

  • For any enquiries, please contact our team:

    hello@rockoco-studios.com

    We aim to respond within 1–2 business days.

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